Customer Service phone numbers listed on all patient billing statements are currently not working. Callers are experiencing fast busy signals, and/or a message that “all circuits are busy”. We are working to resolve the issue as soon as possible. We are sorry for any inconvenience.

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For the latest COVID-19 information for Massey, visit masseycancercenter.org/covid-19

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Pharmacy services

The Dalton Oncology Clinic Pharmacy is located on the ground floor of North Hospital on the MCV Campus in downtown Richmond and is specifically designed for use by VCU Massey Cancer Center's oncology patients. This pharmacy is open from 9 a.m. to 5 p.m., Monday through Friday Call (804) 828-9952.

The VCU Medical Center at Stony Point Pharmacy is located in the Massey wing of the facility at 9000 Stony Point Parkway (off Chippenham Parkway) in Southside metropolitan Richmond. This pharmacy is open from 8:30 a.m. to 5 p.m., Monday through Friday. Call (804) 327-3054.